Terms and Conditions
📜 Terms & Conditions
Welcome to Muse Wine Company. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully before using our site or purchasing our products.
1. General
This website is owned and operated by Ve Oh Lay Acres Ltd., doing business as (DBA) Muse Wine Company. Muse Wine Company is a subsidiary of Ve Oh Lay Acres Ltd.
Throughout the site, the terms “we,” “us,” and “our” refer to Muse Wine Company. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
2. Eligibility
Our products are non-alcoholic (less than 0.5% ABV) and may be purchased by individuals of any age. By using this website, you confirm that you are at least 18 years of age (or the age of majority in your province/territory) and legally able to enter into contracts.
3. Product Information
We strive to ensure all product descriptions, images, and pricing are accurate. We reserve the right to:
Correct errors, inaccuracies, or omissions at any time without notice.
Discontinue products or change pricing without prior notice.
4. Orders & Payments
All orders must be placed through our website
We accept major credit cards, Shopify Pay, Apple Pay, and Google Pay.
Your payment information is processed securely. We do not store credit card details.
5. Shipping & Delivery
We ship across Canada only.
Orders are processed Monday to Friday. Weekend orders ship the next business day.
Delivery timelines are estimates only; we are not responsible for carrier delays.
Winter Shipping: Additional packaging fees may apply during cold months to prevent freezing.
For full details, please see our Shipping & Returns Policy.
6. Returns & Refunds
Refunds and exchanges are subject to our Return & Refund Policy, which can be found on our website. We do not accept returns on opened bottles, sale items, or products not purchased directly from our website.
7. Limitation of Liability
Muse Wine Company, as a subsidiary of Ve Oh Lay Acres Ltd., is not liable for any damages, losses, or injuries arising from the use or misuse of our products or website. Our total liability for any claim shall not exceed the amount paid for the product.
8. Intellectual Property
All content on this website — including text, images, logos, and product names — is the property of Muse Wine Company (a DBA of Ve Oh Lay Acres Ltd.) and may not be copied, reproduced, or used without written permission.
9. Governing Law
These Terms & Conditions are governed by the laws of British Columbia and Canada.
10. Contact Us
For questions regarding these Terms & Conditions, please contact us at:
📧 drink@musewinecompany.com