Terms of service

Welcome to Muse Wine Company (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website, www.drinkmuse.ca and www.musewinebrand.com (the “Site”), and any related services offered by Muse Wine Company, a subsidiary of Ve Oh Lay Acres Ltd., registered and operating in Canada as Doing Business As (DBA) Muse Wine Company.

By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms, including additional terms and policies referenced here or available by hyperlink. Please read these Terms carefully before accessing or using our website.

If you do not agree to all the Terms, you may not access the website or use any services.

1. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or Services without our express written permission.

Your use of the Site and Services is at your own risk. We do not guarantee uninterrupted, timely, secure, or error-free operation of our website.

2. Accuracy, Completeness & Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making without consulting more complete sources.

3. Products & Services

All descriptions, pricing, and availability of products are subject to change without notice.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.

We make every effort to display product colors and images accurately, but cannot guarantee that your device’s display will be an exact representation.

4. Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all transactions.
We reserve the right to cancel or limit orders that appear to be placed by resellers or distributors without prior approval.

5. Optional Third-Party Tools

We may provide you with access to third-party tools (such as Google Analytics, Facebook Pixel, or Shopify apps) which we neither monitor nor control.
You acknowledge and agree that we provide access to these tools “as is” without any warranties, representations, or conditions of any kind.
We are not liable for any damages arising from your use of third-party tools or integrations.

6. Third-Party Links

Certain content, products, and services available through our Site may include materials from third parties.
We are not responsible for the content or accuracy of third-party websites or materials and do not warrant or endorse them.

7. Personal Information

Your submission of personal information through the Site is governed by our [Privacy Policy], which outlines how we collect, use, and protect your data.
By using this Site, you consent to the use of cookies and analytics tracking (including Google Analytics and Meta Pixel) to improve your experience and help us better understand user behavior.

8. Errors, Inaccuracies & Omissions

Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors or update information at any time without prior notice.

9. Prohibited Uses

You may not use our Site or Services:

  • For any unlawful purpose.

  • To solicit others to perform or participate in unlawful acts.

  • To violate any international, federal, or provincial regulations, rules, or laws.

  • To infringe upon our intellectual property rights or those of others.

  • To upload or transmit viruses or any malicious code.

We reserve the right to terminate your use of the Services or any related website for violating any prohibited uses.

10. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
In no case shall Muse Wine Company, our directors, officers, employees, affiliates, agents, or suppliers be liable for any injury, loss, claim, or any direct or indirect damages arising from your use of our Services.

11. Indemnification

You agree to indemnify and hold harmless Muse Wine Company and Ve Oh Lay Acres Ltd. from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or violation of any law or third-party rights.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada.

13. Contact Information

Questions about the Terms of Service should be sent to drink@musewinecompany.com